Frequently Asked Questions
What is Zencooler?
ZenCooler is a portable and powerful personal Air Conditioner that is perfect for the summer
heat. Simply fill it with water and turn it on. Powered by a USB cable, ZenCooler is one of
the most powerful portable Air Conditioning units in it’s class, blowing cold air anytime
and anywhere you need.
How many do I need?
We recommend one for each room in your home and/or office. The ZenCooler is proven to save
you a ton of money on your electricity bills and work just as well as a home AC. Perfect for
your personal space!
What is your return policy?
We offer a 60 day money-back guarantee. We want our customers happy! If
you are unsatisfied for any reason within 60 days, simple contact our customer care center
for a full refund of your initial order. Happy shopping!
What's included with Zencooler?
Your ZenCooler will include a water absorption curtain, built-in water tank, USB charging
cable and the instruction manual. Simply add water and turn it on to feel the breeze!
How is it so small and powerful?
Our team of engineers designed the ZenCooler with power and efficiency in mind. We all know
how annoying a hot and sticky summer day can be, especially when your electricity costs are
sky-rocketing. So we set about coming up with a powerful, portable and personal Air
Conditioning system to keep you cool and your wallet full!
Where are you located?
We are located right here in Los Angeles, California! Our team is dedicated to finding and
offering the highest quality products and the best prices directly to consumers. Our
customer care center is located in Los Angeles as well. Our products are shipped from our
locations in Los Angeles, or our Warehouse in Shenzhen, China.
Is Zencooler easy to use?
Absolutely! Just fill the tank with cold water, hit the single button and instantly feel the
breeze. No technical knowledge is required at all. Anyone from kids to seniors can use it
immediately out of the box. No assembly, no complicated tricks required. Fill with water and
turn it on!
How long will it take for my Zencooler to arrive?
Your ZenCooler will typically ship in 15-20 days or sooner!